Important notice! -             eCatcher

DOWNLOAD eCatcher 6DOWNLOAD SSL Certificate (eCatcher 4.x only)

Dear customers,

The SSL certificates in eCatcher 3.x or 4.x. have expired since February 25, 2016.

(note: eCatcher 5.x and eCatcher 6 are not affected and do not require any action.)

If you try to connect to your eCatcher 3.x or 4.x, one of the following error messages will appear: 

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*both upgrades require Administrator rights.

Error messages that you may have encountered:

Error: Additional info: : I/O error while communicating with HTTP server: sun.security.validator. ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Error: Server communication error : peer not authenticated

To be up and running again, just install the latest eCatcher version or update your eCatcher certificate (eCatcher 4.x only).

(note: there is nothing else to do, your eWON's are not disconnected and will remain unchanged.)

We strongly recommend you to opt for the latest eCatcher version upgrade. Indeed, eCatcher 6 has just been released and  includes very exciting features! Geolocation, Global registration Key and the M2Web logo program are among the incredible new functionalities that are available in eCatcher 6. You won't regret this modern twist! 

We wish you the greatest experience with your brand new eCatcher 6,

Kind regards,

The eWON team. 

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